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How do I reset my password?

How do I change my address or add a new one before I place an order?

How can I view my rewards points?

Account

Can I use more than one coupon on my order?

Can I place my order over the phone?

What payment methods do you accept?

My order won't go through. What should I do?

I placed an order, but didn't receive an email confirmation. What do I do?

Can I cancel/ change my order?

Oops! I entered the wrong shipping address in my order. Can I change it?

I forgot to apply my discount code at checkout, can you help?

How can I check if/when an item will come back in stock?

Pre-Sale Orders

Orders

U.S. Shipping Rates

Do you ship internationally?

International Shipping Rates

Australia Shipping Rates

Will I have to deal with customs?

How do I track my order?

My item hasn’t been delivered, what should I do?

My package arrived incomplete

Shipping

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U.S. Returns and Exchanges

UK Return Policy

Canada Return Policy

Australia Return Policy

International Return Policy

How can I return an item?

How can I exchange an item?

How much time do I have to return my order?

What are shipping costs on refunds & exchanges?

Tell me more about Store Credit - US customers

Tell me more about Store Credit - International customers

Can store credit be reversed?

What happens if I receive a damaged item?

Returns

Commonly asked questions

Questions about our swimwear

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Size Guide