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Can store credit be reversed?

Once a return receives store credit, the order is refunded in our system, which means we can't change the refund method. Therefore, we are unable to reverse the request for store credit by issuing a refund to your original method of payment.

If you have questions about using the store credit, our devoted customer service team would be happy to help you out! Give us a call at 1-877-957-2883, email us, or chat with us live!

 

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