Returns

Start a Return

👉 Initiate a return

U.S. Returns and Exchanges

At Calypsa, we want you to absolutely love what you wear! If it’s not quite right, don’t worry—we’re here to make it easy to exchange or return your items. Initiate a Return. Easy Return Options. We’ve got three simple ways to get you what you need:.

International Return Policy

We want you to love your Calypsa pieces! If something’s not quite right, returning your order is simple. Once we receive your return, you can choose:. Store Credit + BonusGet store credit for the full purchase price, plus an extra 15% as a thank-you!

How Do I Return an Item?

We want you to love your Calypsa pieces! If something’s not quite right, we’re here to help with an easy return process. Start your return here. Before you begin, be sure to check out our Return Policy for all the details. Need help? Our team is happ

How can I exchange an item?

We hope you love every piece you order from Calypsa! But if the color or size isn’t quite right, we’re happy to help with a quick and easy exchange. 👉 Start Your Exchange Here. Before you begin, be sure to check out our Return Policy for all the det

How much time do I have to return my order?

We hope every Calypsa piece makes you feel amazing, but if something’s not quite right, we’ve got you covered! Returns are accepted within 30 days of purchase. 👉 Start Your Return. Shopping from outside the U.S.? Click here for international returns

What are the shipping costs for refunds & exchanges?

We hope you love your Calypsa purchase, but if it’s not quite right, we’ve got you covered!. U.S. Returns:. International Returns:. Need help with your return or exchange? Contact us here and we’ll be happy to assist!

Tell me more about Store Credit - US customers

Returns for store credit are 100% FREE for U.S. customers! Simply request a return here, and we’ll send you a prepaid return label at no cost. Once we receive your returned item, we’ll issue store credit directly to your Calypsa account. Don’t have a

Tell me more about Store Credit - International customers

Store credit is a flexible, hassle-free option for international customers!. Don’t have an account? No worries! We’ll create one for you and send an auto-generated password straight to your inbox. Need to start a return? Submit your return request he

Can store credit be reversed?

Once a return has been processed and store credit has been issued, the order is marked as refunded in our system. This means we’re unable to change the refund method or reverse the store credit to issue a refund back to your original payment method.

What happens if I receive a damaged item?

We do our best to thoroughly inspect every item before shipping, but once in a while, something might slip past us. We’re so sorry if you received a defective or damaged item!. Please contact our Customer Service team right away, and we’ll work to ma