Returns

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U.S. Returns and Exchanges

At Calypsa, we want you to absolutely love what you wear! If it’s not quite right, don’t worry - we’re here to make it easy to exchange or return your items. Easy Return Options. We’ve got three simple ways to get you what you need:. Exchange It - Sw

International Return Policy

We want you to love your Calypsa pieces! If something isn't quite right, returning your order is easy. Please take a moment to read this policy in full to avoid any misunderstandings and ensure a smooth return process. Initiate a Return. Once we rece

How can I exchange an item?

We hope you love every piece you order from Calypsa! If the size, color, or style isn’t quite right, we’re happy to help with an exchange. You can request an exchange for eligible items within 30 days of delivery. We provide a free prepaid return lab

What happens if I receive a damaged item?

We do our best to thoroughly inspect every item before shipping, but once in a while, something might slip past us. We’re so sorry if you received a defective or damaged item!. Please contact our Customer Service team right away, and we’ll work to ma

Can store credit be reversed?

Once a return has been processed and store credit has been issued, the order is marked as refunded in our system. This means we’re unable to change the refund method or reverse the store credit to issue a refund back to your original payment method.

How much time do I have to return my order?

We hope every Calypsa piece makes you feel amazing! If something isn’t quite right, return requests must be submitted within 30 days of delivery. U.S. customers: Please drop off your package with the carrier within 14 days of return approval. After t

What are the shipping costs for refunds & exchanges?

We hope you love your Calypsa purchase! If something isn’t quite right, here’s how return shipping costs work:. Customers arrange and pay for return shipping to our U.S. warehouse using a carrier of their choice. Customers are responsible for all ret

How does store credit work?

Choose store credit for your eligible return and receive the amount paid for your returned items, plus a 15% bonus. For example, a $100 return value gives you $115 in store credit. Once your return has been received and processed, your store credit w

How Do I Return an Item?

We want you to love your Calypsa pieces! If something’s not quite right, we’re here to help with an easy return process. Start your return here. Before you begin, be sure to check out our Return Policy for all the details. Need help? Our team is happ