Canada Return PolicyUpdated 14 days ago
We want you to love your Calypsa pieces! If something’s not quite right, returning your order is simple.
Initiate a Return
Your Refund Options
Once we receive your return, you can choose:
Store Credit + Bonus
Get store credit for the full purchase price, plus an extra $15 as a thank-you!Refund to Your Original Payment Method
Prefer a refund? No problem!*
Note: Shipping and handling fees are non-refundable, and customers are responsible for return shipping costs. Most returns will need to be shipped to our U.S. warehouse.
What’s Eligible for Return?
- Items must be in original condition (unworn, unwashed, and with tags attached).
- Not eligible: Bikini bottoms, Vacation suncare products, sunglasses, and final sale items.
Return Window:
- 30 Days: For unregistered or Silver Rewards members.
- 45 Days: For Gold and Platinum Rewards members.
Learn more about our rewards program here.
How to Return Your Item
Start Your Return
Click below to begin your return request.Follow Return Instructions
We’ll email you step-by-step instructions on how to send your item back.Processing Time
Returns take 5–10 business days for transit, plus another 5–7 business days to process your refund or store credit.
This return policy applies to Canadian customers only. If you’re shopping from the U.S., click here to view our U.S. return policy.