Email us anytime! We usually respond within 1 business day.

Back to Calypsa

Calypsa

Within minutes of placing an order on Calypsa, you should receive an order confirmation email. if you haven&apos;t received that email, it&apos;s usually due to a typo in your email address. To verify your email address, go to My Account &#x2192; My Dashboard.If your email address is correct, please check all of your inboxes for a confirmation email.&#xA0;If you haven&apos;t registered for a Calypsa account, or if you still haven&apos;t received your order confirmation, contact us and we&apos;ll be happy to help you out.Call us at <a>1-877-957-2883</a>, <a href="mailto:hello@calypsa.com">email us</a>, or chat with us live! We&apos;re available from 8am to 8pm EST, M-F, and 8am to 7pm EST, Sat &amp; Sun.

Within minutes of placing an order on Calypsa, you should receive an order confirmation email. if you haven't received that email, it's usually due to a typo in your email address. To verify your email address, go to My Account → My Dashboard. If you

I placed an order, but didn't receive an email confirmation. What do I do?

Orders

How do I reset my password?

How do I change my address or add a new one before I place an order?

How can I view my rewards points?

How can I view my store credit?

Account

Can I use more than one coupon on my order?

Can I place my order over the phone?

What payment methods do you accept?

My order won't go through. What should I do?

Can I cancel/ change my order?

Oops! I entered the wrong shipping address in my order. Can I change it?

I forgot to apply my discount code at checkout, can you help?

How can I check if/when an item will come back in stock?

Pre-Sale Orders

U.S. Shipping Rates

Do you ship internationally?

International Shipping Rates

Australia Shipping Rates

Will I have to deal with customs?

How do I track my order?

My item hasn’t been delivered, what should I do?

My package arrived incomplete

Shipping

Start a Return

U.S. Returns and Exchanges

UK Return Policy

Canada Return Policy

Australia Return Policy

International Return Policy

How can I return an item?

How can I exchange an item?

How much time do I have to return my order?

What are shipping costs on refunds & exchanges?

Tell me more about Store Credit - US customers

Tell me more about Store Credit - International customers

Can store credit be reversed?

What happens if I receive a damaged item?

Returns

Commonly asked questions

Questions about our swimwear

Product Reviews

Gift Cards

Fit Guide

I placed an order, but didn't receive an email confirmation. What do I do?Updated 4 months ago