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Orders

Why isn’t my discount code working? Can I use more than one?

Our discount codes are one-time use only—if your order was canceled or returned, the code cannot be used again. Also, please note that only one coupon code can be applied per order. If your code is eligible but isn’t working, try typing it in manuall

Can I place my order over the phone?

Yes! Our dedicated customer service team would love to help you place an order over the phone. Just give us a call at 1-877-957-2883 during our business hours:. 📅 Monday–Friday: 9 AM – 7 PM EST📅 Saturday: 10 AM – 6 PM EST🚫 Sunday: Closed. Not sure

What payment methods do you accept?

You're almost there! We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal for secure and easy checkout. At this time, we do not accept personal checks, money orders, direct bank transfers, or

My order won't go through. What should I do?

If you’re having trouble placing your order, don’t worry—we can help!. Our secure checkout will only process your order if the billing address matches the address listed on your card exactly. If you receive an error related to your billing address, w

I placed an order, but didn't receive an email confirmation. What do I do?

You should receive an order confirmation email within minutes of placing your order. If you don’t see it, here’s what to do:. If you still haven’t received your confirmation email, contact us and we’ll be happy to assist!. 📞 Call us: 1-877-957-2883�

Can I cancel or change my order?

Our warehouse starts processing orders right away, so once an order is placed, it’s difficult to cancel or modify. We recommend double-checking your order before completing checkout to avoid any mistakes. If you need to make a change or cancel your o

Can I change the shipping address on my order?

Our warehouse begins processing your order shortly after it is placed, so changing the shipping address can be difficult. We know mistakes happen! If there’s an issue with your shipping address, contact us as soon as possible, and we’ll do our best t

I forgot to apply my discount code at checkout. Can you help?

No worries! If you forgot to apply your discount code, reach out to us as soon as possible, and we’ll see how we can help. 📞 Call us: 1-877-957-2883📧 Email us: Contact Us💬 Live chat: Available on our website. Hours:📅 Monday–Friday: 9 AM – 7 PM ES