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Can I use more than one coupon on my order?

Unfortunately, only one coupon code can be used per order. On the bright side, you can use rewards points together with discount codes for extra discounts!. Give us a call at 1-877-957-2883, email us, or chat with us live, with any coupon code questi

Can I place my order over the phone?

Sure, our dedicated customer service team would love to help you order over the phone! Give us a call at 1-877-957-2883. We're available from 8am to 8pm EST, M-F, and 8am to 7pm EST, Sat & Sun. If you're not sure what to order, our customer service c

What payment methods do you accept?

You're almost there! Payments can be made with your credit card or processed through PayPal. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We don't accept personal checks, money orders, direct bank tran

My order won't go through. What should I do?

Our checkout process is super secure, and will only authorize your order if your billing address matches the address listed on your card exactly. If you receive an error message at checkout regarding your billing address, contact your bank to make su

I placed an order, but didn't receive an email confirmation. What do I do?

Within minutes of placing an order on Calypsa, you should receive an order confirmation email. if you haven't received that email, it's usually due to a typo in your email address. To verify your email address, go to My Account → My Dashboard. If you

Can I cancel/ change my order?

Our warehouse begins processing your order shortly after it is placed. Once an order is made, it is difficult to cancel or change. Please check your order carefully before it is placed, to prevent mistakes!. If you have a specific request, please Con

Oops! I entered the wrong shipping address in my order. Can I change it?

Our warehouse begins processing your order shortly after is it completed. Once an order is made, it is difficult to change the shipping address. We know mistakes happen, though, so if there is an issue with your shipping address, please contact us as

I forgot to apply my discount code at checkout, can you help?

Make sure you have your discount code available, and then call us at 1-877-957-2883, email us or chat with us live for assistance! We're available from 8am to 8pm EST, M-F, and 8am to 7pm EST, Sat & Sun.

How can I check if/when an item will come back in stock?

Items sell out quickly on Calypsa, so don't wait to place your order! If you have your heart set on an item that's no longer in stock in your size, leave the details here. We'll reach out to you if the item is restocked. Some items are offered as pre

Pre-Sale Orders

At Calypsa we try to ensure there is stock of every product. However, should there be a situation where an item is out of stock, the item may still be available to buy as a pre-sale item. Items available for pre-sale will generate a notification once

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