UK Return PolicyUpdated 3 months ago

Initiate a Return

We want you to love your Calypsa pieces! If something’s not quite right, returning your order is simple.

Your Refund Options

Once we receive your return, you can choose:

1. Store Credit + Bonus
   Receive store credit for the full purchase price—plus an extra $15 as a thank-you!

2. Refund to Your Original Payment Method
   Prefer a refund? No problem!*

Note*: Shipping and handling fees are non-refundable. Customers are responsible for return shipping costs.

What’s Eligible for Return?

• Items must be in original condition (unworn, unwashed, and with tags attached).
• Not eligible: Bikini bottoms, Vacation suncare products, sunglasses, and final sale items.

Return Window:

• 30 Days: For unregistered or Silver Rewards members.
• 45 Days: For Gold and Platinum Rewards members.

Learn more about our rewards program here.

How to Return Your Item

1. Start Your Return
   Click below to begin your return request.

2. Follow Return Instructions
   We’ll email you step-by-step instructions on how to send your item back.

3. Processing Time
   Returns take 5–10 business days for transit, plus another 5–7 business days to process your refund or store credit.

Initiate a Return

This return policy applies to international customers only. If you're shopping from the USA, please follow this link to our US return policy.